Introducing an AI chatbot for websites utilizing RAG technology(※) to maximize performance in support, nurture potential customers, engage with users, etc.
※ About RAG Technology (Retrieval Augmented Generation)
Retrieval Augmented Generation (RAG) is a technique aimed at enhancing the accuracy and reliability of AI generative models by incorporating information retrieved from external sources. RAG combines information retrieval (Retrieval) with a text generation model (Generation). In other words, it fills the gaps in the operation of Large Language Models (LLMs).
Creating Q&A and FAQs demands considerable time and effort, and you aim to minimize expenses linked to customer support.
Striving to automate customer engagement for increased conversion rates.
Customizing your internal operating tools.
Desiring to employ AI-generated responses for creating responsive customer Chatbots, but concerned about the quality of the answers.
Integrating company and product-related documents to enhance the quality of customer feedback on Chatbot.
Your internal data is integrated and utilized to train the website chatbot through dxGAI Chatbot
Transform the chatbot to reflect your brand identity by adjusting colors, logos, content, etc.
Add the chat widget to any website with a simple embed code.
Connect your chatbot to tools within your business such as Slack, Notion, WhatsApp, Zapier, etc.
Utilize learned data and historical interaction information with customers and internal sources, along with feedback from operators across platforms. The chatbot will automatically update to improve response time and accuracy.
Build a personalized chatbot specifically for your company by seamlessly integrating internal data with ease and absolute security.
Systematizing data and reporting on the detailed interactions between the chatbot and customers will enhance the efficiency of the chatbot.
Upload data from various sources and formats (doc, excel, html, pdf, image, etc.) to train your chatbot
Customize the chatbot interface to align with your brand identity and website design.
Remove the dxGAI brand and use a custom domain.
Data is securely stored through robustly encrypted servers and access controls, ensuring utmost privacy and security.
Set the chatbot in automatic training mode and conduct ongoing training to ensure the chatbot learns from data as soon as new updates are available.
Connect your chatbot to tools within your business such as Slack, Notion, WhatsApp, Zapier, etc.
Integration from various AI models, including GPT-3.5-turbo and GPT-4.
Engage with your customers in their native language, even if your data is in a different language.
Collect potential customer data and provide personalized experiences throughout the customer journey with the Customer Journey Map.
The system will provide answers based on the given information, avoiding 'AI hallucination' for trustworthy responses. Additionally, with features like 'Answer Correction,' you can contribute additional knowledge to the chatbot for more challenging questions.
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Collect potential customer data and provide personalized experiences throughout the customer journey with the 'Customer Journey Map
Allows the chatbot to access external data sources, such as weather, latest news, etc., to provide more relevant recommendations.
Transform the chatbot to reflect your brand identity by adjusting colors, logos, content, etc.
The chatbot quickly understands requests and provides responses based on reliable internal company data. This helps enhance the efficiency of the customer support department and delivers more value.
Build a personalized chatbot specifically for your company by seamlessly integrating internal data with ease and absolute security.
Miichisoft Japan
1-14-14 Tomigaya, Shibuya-ku, Tokyo 151-0063
(+81) 3-6555-3368
5th floor, 6th Element Building, extended Nguyen Van Huyen street, Xuan La ward, Tay Ho district, Hanoi city, Vietnam
Miichisoft Vietnam
(+84) 246-2955-974
sales@miichisoft.com
Number of employees: 180
Number of employees: 15